Internal communication tools and corporate ethics in large companies
Interview with ppsychologist Svetlana Mitrofanova, director of talent development at BrainRocket
Svetlana Mitrofanova, Director of Talent Development at BrainRocket and renowned psychologist, spoke with us to discuss internal communication tools and corporate ethics in large companies.
Can you tell us a bit more about yourself and your role at BrainRocket?
I’m the Director of Talent Development at BrainRocket, and my role includes managing the organization-wide talent management and improvement operations. In addition, I perform routine performance checks and train succession planning programs. In short, it’s about supporting an atmosphere of equal employment opportunity and nurturing a healthy structure that helps BrainRocket achieve its business goals.
How should employees communicate with each other in a large company?
As you probably know, all organizations, big or small, need strong internal communication to function effectively. Members need to have relevant information to do their jobs well and tools to interact with management and other colleagues. As with BrainRocket, having colleagues in different offices and even teleworkers is another reason to have a successful internal communication plan in place. For example, the company must ensure that people can access project management tools. More reliable document sharing features, messaging applications and advocacy for increased use of video conferencing. Combine that with using fewer emails, going digital, and cooperating with your peers, and you’ll establish a very productive atmosphere. These methods and applications work like popular social networks, but are used by employees to share information with others.
What’s the best way for employees to work together successfully in a diverse environment?
To operate a diverse business, companies must ensure that they interact with employees in a proper manner. Organizations should define transparent guidelines, policies, security procedures and other relevant information that reduce cultural and linguistic boundaries by translating documents and using images and symbols wherever appropriate. In addition, the rules of collaboration within the company are manifested through our corporate culture. With all these rules, we are familiar with the onboarding of new team members before they start working in the company. My advice is to establish a template of rules for all groups of employees, regardless of their background. Ensure that all employment activities follow these principles to ensure that every employee is treated equally. Once the company implements this, employees will collaborate successfully in a diverse workplace.
How should employees organize themselvesse, plan and priorise their tasks at their workplace?
I strongly encourage all employees to list on apps like TodoIst or Notes what they want to do during their working day. This has proven to be a convenient way to remember tasks, starting with the most important and later including the less important. Plus, set realistic deadlines for each task to avoid focusing on less urgent tasks. And most importantly, in this advanced society, there are many things that can prevent us from completing our work. Thus, employees should put away things that distract them. That means not checking the inbox every minute, not scrolling through social media, and not texting. Once they think less about these things, the job will be considerably easier.
How important is your role at BrainRocket for the development and growth of its business? How do you influence these operations?
I believe that every organization should have a Director of Talent Development, as the role actively focuses on recognizing the demands and priorities of the organization and, therefore, transforming them into positive results. So, in short, if such a vacancy does not exist in a company, then a collection of opportunities to establish a top-notch workplace built around expansion and growth in all aspects would be impossible.
BrainRocket – software development company, IT hub based in Limassol, Galactica Tower, Cyprus with nearly 400 professionals from all over the world. www.brainrocket.com